There's other fraudulent activity on the radar for Calgary. Hail damage scams in Calgary, Thomas says Click Track Package next to your order (if shipped separately) Copy entire link or only order number (i.e. However, she says if there are cases, she urges people to report them so that the bureau can better track the scope of the scam. You can track your Amazon Prime order the same way as regular orders. While the scam is becoming more rampant across North America, Thomas says the BBB hasn't had any official reports yet in southern Alberta or Calgary.
Thomas says people should monitor their Amazon accounts for unauthorized purchases and to change their passwords, too. She says to contact Amazon for any strange deliveries that you did not order, but be careful for fake customer service numbers that are sometimes bumped to the top of online search results by paid ads from scammers. So you want to be monitoring your statement carefully," Thomas said. "They could be using your credit card to purchase these products and send them to you. So, if you don't agree, you don't pay.īut there is a worrisome downside to being the receiver of these packages, Thomas says.įor one, it means someone has access to your Amazon account - along with personal information held in it, like linked credit cards. The Consumer Protection Act says companies cannot require you to pay for unordered goods or services unless you agree in writing to pay. You don't necessarily get charged for the products, and technically, you can keep the mysterious package under Alberta laws, Thomas says. "They do make a sum from it … we know that before people buy most things these days, they look at the reviews and the reviews influence their purchasing decision," Thomas said.
Once the scammers buy the package through someone else's account, they then leave glowing reviews for the products from the hacked account, making the scammers' products look more legit. Often a foreign third party seller will use people's addresses and Amazon information to send the packages. Shawna-Kay Thomas, external communications specialist with the BBB for southern Alberta, told CBC's Calgary Eyeopener that it's a review boosting tactic.
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When it comes to the mystery packages, people have received everything from a humidifier, a hand warmer, a flashlight and a Bluetooth speaker to a computer vacuum cleaner. The Better Business Bureau focuses on marketplace trust, and operates a scam tracker, based on reports of possible scams. There is no return address except that of Amazon, according to the BBB. Or perhaps, you think, it was only sent by mistake - a wrong address.īut if you've received a mystery Amazon package that you did not order, chances are it may be part of a "brushing" scam, says the Better Business Bureau (BBB).Īcross Canada, people are starting to receive surprise packages on their doorsteps from the distribution giant, with no idea who ordered the item.
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